Terms & Conditions
Last Updated: September 1, 2026
Welcome to ShopOpen24.
These Terms & Conditions (“Terms”) govern your access to and use of the ShopOpen24 website, marketplace, products and related services.
By accessing or using ShopOpen24, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About ShopOpen24
ShopOpen24 operates an online marketplace that allows participating sellers to list products and allows customers to discover and purchase products through the platform.
Unless expressly stated otherwise, individual products are offered by independent sellers.
2. User Accounts
Certain features may require you to create an account.
You agree to:
- Provide accurate information
- Keep your account information up to date
- Keep your login credentials secure
- Not share your account credentials with unauthorized persons
- Notify us of unauthorized account activity
You are responsible for activities carried out through your account unless caused by circumstances outside your reasonable control.
3. Products and Product Information
Sellers are responsible for providing accurate information about their products.
Product information may include:
- Product name
- Description
- Images
- Price
- Availability
- Size or quantity
- Ingredients, where applicable
- Seller information
- Delivery information
We do not guarantee that every product description, image or specification provided by a seller will always be completely accurate.
Customers should review product information carefully before placing an order.
4. Seller Responsibilities
Sellers are responsible for:
- The legality of their products
- Product quality
- Accurate product descriptions
- Accurate pricing
- Appropriate packaging
- Order processing
- Timely dispatch
- Compliance with applicable laws and regulations
- Required licenses, registrations or certifications
- Customer communication related to their products
Sellers must not list illegal, prohibited, counterfeit, unsafe or misleading products.
5. Food and Homemade Products
Sellers offering food, homemade food or consumable products are responsible for complying with applicable food-safety laws and requirements.
Where applicable, sellers must obtain and maintain required registrations, licenses or certifications, including applicable food-safety requirements.
ShopOpen24 may request supporting documents or remove listings that do not meet applicable requirements.
6. Orders
Placing an order constitutes a request to purchase the selected product.
An order may be cancelled or rejected where:
- The product is unavailable
- There is an obvious pricing or listing error
- The seller cannot fulfil the order
- Payment cannot be successfully processed
- Fraud or suspicious activity is detected
- The order violates applicable policies
7. Prices and Payments
Product prices are displayed on the website and may change from time to time.
Applicable taxes, delivery charges or other charges may be added where applicable.
Payments may be processed through third-party payment providers.
ShopOpen24 may not directly store complete payment card information.
8. Shipping and Delivery
Delivery times may vary depending on:
- Seller location
- Customer location
- Product availability
- Courier service
- Shipping method
- Weather or other unforeseen circumstances
Estimated delivery dates are estimates and are not guaranteed unless specifically stated otherwise.
9. Returns and Refunds
Returns and refunds are subject to the applicable product, seller and ShopOpen24 return policy.
Certain products may not be eligible for return due to their nature, including certain food, perishable, personalized or hygiene-sensitive products.
Please review the applicable Return & Refund Policy before purchasing.
10. Prohibited Activities
Users must not:
- Use ShopOpen24 for unlawful purposes
- Provide false information
- Attempt to access another user’s account
- Upload malicious software
- Interfere with website security
- Create fraudulent orders
- Abuse promotions or discounts
- Sell prohibited or illegal products
- Infringe intellectual-property rights
- Mislead customers or sellers
- Use the website to distribute spam or harmful content
11. Intellectual Property
The ShopOpen24 name, logo, website design, original content and platform materials may be protected by applicable intellectual-property laws.
Users may not copy, reproduce, modify, distribute or commercially exploit ShopOpen24 materials without appropriate permission.
Product images, trademarks and other materials supplied by sellers remain subject to the rights of their respective owners.
12. Reviews and User Content
Users may be permitted to submit reviews, ratings, images or other content.
By submitting content, you agree that:
- The content is truthful to the best of your knowledge
- You have the right to submit it
- It does not violate another person’s rights
- It does not contain unlawful, abusive or misleading material
ShopOpen24 may remove content that violates these Terms or applicable law.
13. Marketplace Disclaimer
ShopOpen24 provides the marketplace platform and related technology.
Individual sellers are responsible for their products, descriptions, availability, quality, legal compliance and fulfilment.
To the extent permitted by applicable law, ShopOpen24 is not responsible for matters that are solely within an individual seller’s control.
14. Limitation of Liability
To the maximum extent permitted by applicable law, ShopOpen24 will not be liable for indirect, incidental, special or consequential losses arising from use of the website or marketplace.
Nothing in these Terms excludes liability that cannot legally be excluded.
15. Account Suspension
ShopOpen24 may suspend or terminate accounts or listings where we reasonably believe that a user:
- Violated these Terms
- Engaged in fraudulent activity
- Listed prohibited products
- Misused the marketplace
- Created a security risk
- Violated applicable law
16. Changes to These Terms
We may update these Terms from time to time.
The updated version will be posted on this page with a revised date.
17. Contact
For questions regarding these Terms:
ShopOpen24
Email: [ayoobaihub@gmail.com]
Phone: [8590938536]
Business Address: [YOUR BUSINESS ADDRESS]
Website: https://shopopen24.com/