Privacy Policy
Last Updated: September 1, 2026
ShopOpen24 (“ShopOpen24”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.
By using ShopOpen24, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use ShopOpen24, we may collect information such as:
Account Information
When you create an account, we may collect:
- Name
- Email address
- Phone number
- Username
- Password or authentication information
- Billing or shipping information
Order Information
When you place an order, we may collect information required to process and fulfil that order, including:
- Products ordered
- Order details
- Billing information
- Shipping address
- Contact details
- Payment-related transaction information
Payment information may be processed by third-party payment service providers. We may not directly store complete payment card details on our servers.
Seller Information
If you register as a seller, we may collect information required to create and manage your seller account, including:
- Name
- Business information
- Contact information
- Store information
- Payment/payout information
- Required verification documents
- Product and inventory information
Where applicable, sellers may be required to provide business, tax, food-safety or other legally required information.
Technical Information
When you visit our website, certain technical information may automatically be collected, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring pages
- Approximate usage information
- Cookies and similar technologies
2. How We Use Your Information
We may use information to:
- Create and manage user accounts
- Process orders
- Facilitate payments
- Provide delivery and order-related services
- Communicate with customers and sellers
- Provide customer support
- Manage seller accounts
- Improve our website and marketplace
- Prevent fraud, abuse and unauthorized activity
- Maintain website security
- Comply with applicable laws and legal obligations
- Send service-related communications
- Send marketing communications where permitted and where appropriate consent has been obtained
3. Cookies
ShopOpen24 may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage and improve the user experience.
Third-party services, including analytics, advertising or payment providers, may also use cookies or similar technologies according to their own policies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
4. Advertising
ShopOpen24 may display advertisements through third-party advertising services.
If Google AdSense or another advertising service is used on the website, those services may use cookies or similar technologies to display advertisements and measure advertising performance.
Users may be able to manage advertising preferences through the relevant advertising provider’s settings.
5. Information Sharing
We may share information when necessary with:
- Sellers involved in fulfilling your order
- Delivery and logistics providers
- Payment service providers
- Website hosting and technology providers
- Analytics and security providers
- Customer support service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where legally required
We do not intend to sell personal information to third parties as a commercial product.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Websites
ShopOpen24 may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.
8. Children’s Privacy
ShopOpen24 is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain processing
- Request information about how your data is used
Requests may be subject to applicable legal requirements and verification.
10. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining accounts, resolving disputes, preventing fraud and complying with legal obligations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
ShopOpen24
Email: [ayoobaihub@gmail.com]
Phone: [8590938536]
Website: https://shopopen24.com/